Atomic workThe SAAS Emerging Company, led by the Indian founders, raised $ 25 million in a new investment tour backed by Khosla Ventures, where it plans to expand and publish artificial intelligence agents to simplify communication and provide services between employees and their institutions.
Amid increasing digital accreditation, companies are struggling to provide rapid support and easy access to information for their employees. The IT market provides tools to solve this problem to some extent. However, spreading these solutions requires time and specialized resources. The appearance of artificial intelligence has brought some comfort. However, enabling a Chatbot experience often requires a scenes incubating institution. It can be Servicenow, BMC Remedy or Jira Service Management.
Atomicwork replaces the presence of a job operator with a modern experience that AI drives, enabling institutions to provide automatic service workflow. Employees can use these workflow tasks to find employment -related answers or departments from departments including HR or IT or financing through integration processes with applications such as Microsoft Teams, Slack, InTune, OKTA, Salesforce, GitHub and others.
Vijay Rayapati, co -founder and CEO, defines ATOMICWORK as a “full soldier of artificial intelligence”, targeting international companies with about one billion dollars in revenues and at least 1,000 people.
“The difference (between Servicenow and Atomicwork) is the architect, what was built 25-30 years ago, compared to how we were built today,” Rayabi said in an exclusive interview.
Unlike the deployment of Servicenow or any of the ITE platforms, which include multi -year implementation courses, the Atomicwork platform can be implemented in no more than two weeks, according to it. The startup also provides a global agent to help institutions prepare automated workflow.
Founded in 2022 by Rayapati, which previously established the Minjar cloud management platform, which Nutanix acquired in 2018, along with the Kiran Darisi and Persuram Vijayasankar, both part of the founding FreshWorks team, the beginning started initially with AI’s assistant to take automatic projects joint projects Workflow missions.
As the demand for automation is growing, artificial intelligence capabilities have applied foot The service management platform is its agents in late last year, which brings the agents of artificial intelligence aware of the context they analyze multiple data sources to perform tasks through institutions’ applications, such as re -setting their email password, or transferring questions in a probability sales call, or accessing Their design catalog on Figma using Microsoft or Slack.
Servicenow – and others in this field allow institutions to develop and publish artificial intelligence agents based on their requirements. However, Rayapati techcrunch told the start of the start, with a future approach, building its programs for humans and “non -humans” (read artificial intelligence agents).
“When humans need help in business, they raise a ticket in Servicenow, BMC or Jira service management … We mainly can structure where (agents) can actually be able to get a message for help – just like human employees “. .
Atomicwork uses the current LLM models of Openai, human, COHERE, and Meta, along with its small interior models, which you use to detect intention, guidance, and opening files, to enable work flow automation.
Since the spread of artificial intelligence brings the issue of data safety and data integrity, Rayapati said that the startup addresses this by providing an option for institutions to have encryption keys for their data or enter their model’s end points to Atomicwork. He also stated that the startup has signed agreements with AWS and Azure cloud service providers to restrict data and training and have multiple compliance certificates.
The ALL-EQUITY A Round A series, led by Khosla Ventures and Z47 (which was previously called Matrix Partners India), participated in Battery Ventures, Blume Ventures and Peak XV Partners. This was followed by a 3.3 million dollar tour that included more than 40 information manager, CTOS, and industry experts in September last year and a seed tour of $ 11 million in 2023. So far, the startup raised more than $ 38 million.
Currently, at Atomicwork is eight customers, most of them in the United States, including Ammex Corporation, Zuora and Peppper Money.
It plans to use the new investment to attract more customers by “double” R&D AI to enhance its platform engineering, enhance its products and technology, and invest in building more strategic partnerships to expand integration processes with companies including Oracle and SAP.
Rayapati did not reveal the accurate evaluation, but he said he was close to 5x the total capital he collected in the new round.
The startup has a team of more than 60 people, including more than 50 in India.
